Technical

Copiers Services

Copiers services offered:

  •  Rental
  • Maintenance
  • Repairs
  • Sale
  • Consumables on Sharp, HP,

Rental / Maintenance

Rental/ Maintenance Contract covers:

  • Maintenance of the copier
  • Replacement of tonner
  • Service
  • Call outs
  • Spares
  • ICT Support
  • Software Support

Multifunctional Printers

We supply multifunctional printers:

  • Copy, network print, network colour scan, fax

Printers

Printers dived into:

  •  Colour / Monochrome (put in spec sheet of colour,monochrome)
  • A4 / A3

Contracts

Types of contracts:

  • 12 months
  • 24 months
  • 36 months
  • Rent-to-buy

Turn Around time

Our Estimated Turn Around time:

  • On call outs, it is 2 hours
  • On sale of copiers, it is 5 working days
  • Consumables , readily available
  1. Provide quality maintenance and repair of Sharp, Duplo, HP and printers in a specific territory of assigned machines to ensure equipment reliability.
  2. Maintain detailed maintenance records of copiers. Stock, maintain and provide an accurate record of trunk stock and warehouse parts.
  3. Train end users in proper care and use of copiers, including phone support, in house training and explanation of service performed.
  4. Assist with laser printer, facsimile and duplicator repairs.
  5. Troubleshoot printing / scanning failures at the machine level.
  6. Maintain customer satisfaction and achievement of company requirements in call production, response time and parts management.
  7. Properly maintain and inventory all parts and support equipment.
  8. Perform other duties as assigned.

WORK SHOP (TECHNICAL)
Mr. Ndumiso M. Simelane
Cell: +268 7902 5762
Email: workshop@copiercorp.co.sz